Handy Tips for Choosing Your Contractor

1. Check the License

HVAC contractors must be licensed in Virginia, Maryland and Washington, DC and hold a current, valid license from the Department of Professional and Occupational Regulation.

Is the contractor a member of the Better Business Bureau (BBB)? The BBB is a nonprofit organization supported by local businesses. It is dedicated to promoting and fostering the highest ethical relationship between businesses and the public through consumer and business education and voluntary self-regulation. BBBs have a national reputation for fairness because they remain neutral in a dispute.

Air Masters, LLC is a member of the Better Business Bureau.

2. Check References

Ask the HVAC contractor for local references. Call to see if they were satisfied with the work. A reputable HVAC contractor will be proud to list their references. If possible, visit a job in progress to see how the contractor works. Talk to the customer about work habits, costs, and the contractor’s level of cooperation. Find out if the contractor has maintained the work schedule and honored the terms of the contract.
Air Masters, LLC has Customer References listed on our testimonials page.

3. Is the HVAC Contractor Insured and bonded?

In Virginia, Maryland, and Washington, DC the law requires workers compensation insurance coverage for licensed contractors. Ask the HVAC contractor if his company is insured against property damage, and personal liability in case of accidents. Ask to see a copy of the certificate of insurance (or ask for the name of your contractor’s insurance carrier and agency) to verify that the contractor has insurance.

Air Masters, LLC is licensed and bonded

4. Get Competitive Bids

Do not automatically accept the contractor with the lowest price. First, make sure all bids are based on the same set of service and equipment specifications. Discuss the bids in detail with each contractor and make sure you understand the reasons for variations in price. A higher price may be your lowest overall cost if the materials used are of higher quality or the work is more complete.

Beware of a bid that is substantially lower than others. It indicates the contractor has made a mistake or is not including all of the work (and/or material) quoted by competitors. You are sure to have a dispute with a contractor if you accept a low bid based on an error or misunderstanding.

Air Masters, LLC Call 866-612-HVAC (4822) or email us for a bid.

  • Testimonials

    Thanks so much for your help, dedication and superior service.

    – Ty Boyles

    Gene is always professional, courteous, and fair in his assessments. It’s great having someone to rely on!

    – Michelle S.